Help & support
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Find an answer, get help with a charge, or speak to our customer care team.
Charges & refunds
Check the details of a charge on your phone bill and request a refund. Start with the phone number that received the charge.
Have an 09 number on your bill? Find its charge and refund information.
Other customer care topics
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Tell us what you need help with and our customer care team will take it from there.